Return and Refund Policy
Effective Date: June 9, 2025
Contact: contact@gleamira.live
At Gleamira, we specialize in delivering high-quality digital beauty and skincare products. Due to the nature of digital goods, all sales are considered final. Please review our policy below:
1. No Returns
We do not accept returns for any digital products. Once a product is purchased and delivered (via download or email), it is deemed non-returnable and non-exchangeable.
2. Refund Policy
Refunds will only be issued in exceptional cases, specifically in the event of:
- Force Majeure: If a natural disaster, war, widespread outage, or other uncontrollable event prevents product access or delivery.
- Duplicate Purchase: If you accidentally purchased the same digital product more than once, please contact us within 7 days.
- Technical Issues: If a product is defective or inaccessible due to a verified technical fault on our end and cannot be resolved.
To request a refund in these rare cases, email contact@gleamira.live with your order details and a clear explanation.
3. Eligibility for Refunds
To be eligible for a refund (in the rare cases outlined above), the following conditions must be met:
- You must contact us within 7 days of purchase.
- Proof of purchase is required.
- The issue must be verifiable (e.g., screenshots, system logs, order ID).
4. No Refunds for Buyer’s Remorse
We do not offer refunds due to:
- Change of mind
- Incorrect purchase
- Product dissatisfaction unrelated to technical fault
Please ensure the product description and compatibility meet your needs before purchasing.
5. Contact Us
For questions or support regarding your purchase, please contact:
We aim to respond within 1–3 business days.